Manager, Clinical Operations, Virtual Primary Care
Lead virtual nursing operations spanning clinical quality, staffing and capacity, workflow design, care integration, performance management, and cross functional clinical collaboration.
- Build clinical volume, utilization, and capacity reporting to support leadership decisions.
- Develop triage SOPs, quality frameworks, patient safety processes, and standardized verification and HIPAA practices.
- Partner with physicians, operations, analytics, technology, and adjacent care teams to improve execution.
- Design nurse led patient education programs and clinical workflows.
- Develop communication resources supporting 35+ specialty and care navigation programs.
- Support post merger integration through workflow mapping, protocol standardization, and operating model design.